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CKS Systems

Intuitive Call Scripting / Knowledge base

About

CKS offers companies the ability to provide employees with up to date job critical information in real time, regardless of location. Designed for CSRs, the application has since evolved to become a customizable hub of company procedures and task related data constantly updated to reflect related changes and future additions. Given that our primary market is that of US based Service Contractors (plumbing, heating, cooling and electrical), and the fact that the entirety of their revenu stream is based on that initial customer telepahone call, the main application of CKS is context sensitive call scripting tailored and easily updated to the company's changing protocols and approaches. By providing a consistent optimal approach to any given situation, their closing ratios are increased dwarfing the cost of our contract free subscription based service. This is accomplished consistently and without training, making CKS an instant value that only increases over time.